We ‘SASSA’ dedicated to providing you with the best possible customer service experience.
Our team of highly trained professionals are always available to answer any questions or concerns you may have.
We understand the importance of receiving timely and accurate information, so we strive to ensure that all queries are addressed quickly and accurately.
Do not forget to register your cv on our database here REGISTER
Our commitment to you is that we will do our utmost to ensure that you have all the information you need to make informed decisions about your financial situation.
We are always ready to assist you in any way we can, so don’t hesitate to get in touch with us.
Our Vision
A chief in the transport of social safety services.
Our Mission
Provide social protection and associated offerings to eligible human beings in South Africa.
Our Values
SASSA’s values are:
Integrity-being honest, accountable, dependable and displaying excessive ethical values.
Compassion-showing sympathy and concern; embodying coronary heart for all stakeholders and beneficiaries
Fairness-treating absolutely everyone equally.
Respect-showing due regard for the rights and responsibilities of others.
PRINCIPLES GUIDING HOW WE WORK
SASSA operates in accordance to the Batho-Pele principles, having institutionalised the following:
Transparency-being open in all conversation and engagements
Professionalism-observing the best requirements with admire to be reliable, supply work of the best quality, on time, behaving in a manner worthwhile of the SASSA creed
Customer centric-putting consumer wishes at the forefront of the entirety we do
Confidentiality-being respectful of the want to guard private records Courtesy-being polite, civil and displaying top manners to all we have interaction with.
Responsibility-doing what is predicted of us to do
Accountability-taking possession for our actions
PRINCIPLES GUIDING HOW WE WORK
ASSA is applicable and provides price due to the fact it:
Contributes to poverty alleviation.
Contributes to man or woman social well-being
Is the delegated Agency mandated to administer social assistance
Provides a protection internet to the most vulnerable.
SASSA STRATEGIC OUTCOMES
SASSA’s strategic effects as posted in the 2020-2025 Strategic Plan stay unchanged; they are:
Reduced poverty levels;
Economic transformation-empowered persons and sustainable communities;
Improved consumer experience; and
Improved organizational efficiencies.
