Social grant recipients are advised to go to their nearest SASSA office for all social grant-related services. Clients can call our customer care department on 0800 60 10 11 for enquiries relating to their grant.
Clients are also advised to check SASSA’s official social media pages for any information relating to outreach activations that will be held in their area. At these activations SASSA will assist clients with social grant related enquiries including Child Support Grant, COVID-19 SRD, Foster Care Grants, among others.
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Social grant
SASSA is the only government agency with a mandate to administer the distribution of social grants and any other organisation wishing to assist must follow the right process with the approval of SASSA.
Social grant recipients are an integral part of the South African community, with millions of citizens relying on these grants to make ends meet every month. As such, it is crucial that those who receive these grants are informed and empowered to access the support they need to thrive.
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To this end, the South African Social Security Agency (SASSA) provides a range of services to its clients, including assistance with grant-related enquiries, applications and distribution. If you are a social grant recipient, it is important to know that you can access these services by visiting your nearest SASSA office.
In addition to face-to-face support, SASSA also offers a customer care department that can be reached by phone. If you have any questions or concerns relating to your grant, you can call 0800 60 10 11 to speak to a representative who will provide you with the information you need.
Beyond these traditional channels of support, SASSA also utilises social media to communicate with its clients. By following SASSA’s official social media pages, you can stay up-to-date with any outreach activations that will be held in your area. At these events, SASSA staff will be on hand to provide assistance with a range of grant-related enquiries, including the Child Support Grant, COVID-19 SRD and Foster Care Grants.
It is important to note that SASSA is the only government agency with a mandate to administer the distribution of social grants. As such, any other organisation wishing to assist with these services must follow the correct process and obtain the approval of SASSA.
In conclusion, social grants play a vital role in the lives of many South Africans, and SASSA is committed to providing the support and services necessary to ensure that these citizens can access the resources they need to thrive. By taking advantage of the various channels of support offered by SASSA, social grant recipients can feel empowered and informed as they navigate the complexities of the grant system.
