Agent: Client Care – Capitec Bank is hiring (Grade 12)

Purpose Statement
To provide body service and support to Capitec Bank’s clients; utilizing product information to attend to enquiries and complaints regarding account info and card transactions.


To provide support to any or all shoppers creating use of Capitec Bank’s web Banking and Mobile Banking services.


Experience
Minimum:

1 – two years inward contact centre
Customer service expertise

Do not forget to register your cv on our database here REGISTER

ALSO APPLY FOR   Opening vacancies x4


Qualifications (Minimum)
Grade twelve National Certificate / line of work
Qualifications (Ideal or Preferred)
n/a
Knowledge
Minimum:

YOU MAY ALSO LIKE TO APPLY FOR:

A) Office Admin Jobs

B) Retail stores vacancies

C) General worker Jobs

D) Cleaning vacancies

E) Jobs WITHOUT grade 12

F)  Government Jobs

G) Learnership/internships

H) UPLOAD CV HERE

Call centre processes and procedures
Customer care and repair protocol


Skills
Communications Skills
Problem determination skills
Telephonic / decision skills
Attention to Detail

ALSO APPLY FOR   VARIOUS VACANCIES - CITY OF JOBURG IS HIRING


Competencies
Achieving Personal Work Goals and Objectives
Delivering Results and Meeting client Expectations
Working with folks
Conditions of Employment
Clear criminal and credit record


Willing to figure regular shifts or weekends or motility standbys

View and Apply here: https://careers.capitecbank.co.za/job/Bellville-Agent-Client-Care-West/779416901/
Capitec is committed to diversity and, wherever possible, all appointments can support the accomplishment of our employment equity goals

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